Human Factors in Healthcare with Trevor Dale

Avoidable harm costs the NHS £3 billion annually in compensation, legal costs, and extended hospital stays. No one sets out to make mistakes, but they happen. This workshop will help you understand how errors occur and the immense value of learning from them. You’ll also learn about the successful interventions to avoid, trap, and mitigate error.

Human Factors in Healthcare with Trevor Dale

Date: Thursday 26th October & Wednesday 6th December
Time: 12pm – 1.30pm
Where: Online

The workshop will introduce human factors and target specific problems such as briefing, adherence to policy and checklists, and how being human influences safety. 

It will discuss breach of duty of care, giving attendees insight into real-life case reviews and providing advice on protecting yourself from a duty of care breach.  

It will provide an overview of the Patient Safety Incident Response Framework (PSIRF) and provide insight into the incident investigation process, procedures, and reporting. 
Plus, the event will count as 90 minutes of CPD, and you’ll get a certificate of attendance after the event for your records.   

Book your place

What will you get out of this CPD event? 

In this workshop, you’ll learn:

  • About the role of human factors in safe clinical performance  
  • How to promote effective team function  
  • Techniques for enhancing patient safety by managing teams 

Who should attend? 

This workshop is designed for social workers working across children’s or adults’ services and will cover critical topics relevant to working in the NHS, with local authorities, charities and more.

Save your spot

Meet our guest speaker

Trevor Dale, Managing Director, Atrainability and former British Airways pilot

Trevor spent 34 years as a commercial pilot with British Airways, flying across the world. He enjoyed two years seconded to Kuwait Airways, living in the Gulf in the 1980s. From 1991, he was a training captain delivering human factors training in the classroom, simulator, and on 747s.  After retiring from flying, he developed his training skills, specialising in healthcare. And for over 20 years, he’s been delivering courses and coaching across all healthcare specialities

Register for our CPD event

What people say about us…

It was an honour to partake in the training and to be with the other participants; thank you for the manner in which the training was conducted. I learned invaluable lessons throughout the session and I will definitely make time to attend any other training sessions in the future.

Social Worker
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