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Team Manager - Referral and Assessment

Job Type:
Social Work
Children and Families Services, Referral and Assessment
Social Worker, Senior Social Worker, Team Manager
South East, London
£51,453 per annum
Job Ref:

Team Manager - Referral and Assessment - Hillingdon - Up to £51,453 per annum

Hillingdon require a Team Manager for their Referral and Assessment team on a permanent basis. Typically the team would consist of up to seven social workers at various levels across the profile. You may also manage non-qualified team members. 

As a Team Manager you are expected to ensure that every member of your team receives monthly individual supervision where casework is reviewed and reflective practice is promoted. The team works collaboratively with regular 'pod' meetings which are used to discuss casework, share knowledge, offer appropriate challenge and create an environment where learning and practice development is encouraged.

You will undertake regular performance management meetings to ensure work is in line with Department and legislative requirements.

Benefits as a Referral and Assessment Team Manager:

  • Generous holiday allowance
  • HCPC registration renewal fee paid
  • Retention payments Up to £2k retention allowance
  • Free car parking
  • Car pool or mileage allowance
  • Mobile working with a smart-phone and laptop
  • Season ticket loan
  • Childcare vouchers
  • Salaries in the top quartile

Duties as a Referral and Assessment Team Manager:

  • To provide a high-performing social work service to children and families in accordance with departmental policies, procedures and statutory requirements.
  • To promote the council's vision of 'Putting Our Residents First' as applied to own service area.
  • To lead, motivate, nurture and manage a team of social work professionals, ensuring that the service provided is of a good quality, is effective and delivers positive outcomes.
  • To use regular supervision and performance management tools to manage team performance and quality assurance, resources and budgets in collaboration with colleagues and key stakeholders.
  • To be accountable for the practice and development of team members and ensure effective practice supervision and performance appraisals are conducted.
  • To support, mentor and coach team members to enhance the quality of practice.
  • To support and manage change as needed within the area of responsibility

Typical Responsibilities of a Team Manager:

  • Model and promote the social work role, using critical reflective skills in management and supervision to enhance team practice.
  • Effectively manage operational resources, including scheduling of employees and absence management.
  • Ensure caseloads are allocated and managed within agreed departmental levels.
  • Carry out audits of cases as part of the quality assurance framework. 
  • Contribute to the delivery of all department service and team performance plans.
  • Ensure all agreed Safeguarding procedures are in place, including adherence to the Local Safeguarding Board's Safer Recruiting policy.
  • Facilitate the effective communication of key council and departmental messages across the service. 
  • Promote and ensure team knowledge of the Professional Capabilities Framework.
  • Monitor and implement the Standards for Employers of Social Workers within own area.
  • To maintain and develop key relationships and networks with colleagues, partnership agencies and other stakeholders.
  • To chair professional and multi-agency meetings as required.
  • To represent the council at court and provide expert advice and support to social work employees as required.
  • Maintain a safe working environment, meeting the obligations of the Health & Safety at Work Act and other key legislation. Maintain knowledge of the council's Health & Safety management system requirements and conducting risk assessments and maintaining records as required.
  • Utilise key systems and tools including; Protocol, Oracle Financials, HR Self-Service, MyFirstCare absence management, H&S risk assessment and incident reporting

Essential Requirements:

  • HCPC registration
  • Eligibility to work in the UK
  • Post-qualified experience

Contact Details:
Tel: 02070466215
Contact: Nina Brun

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