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Quality Assurance Manager - Audit & Practice Improvement - Permanent

Job Type:
Social Work
Children and Families Services
Team Manager
£50,000 per annum
Job Ref:

Quality Assurance Manager - Audit & Practice Improvement - Permanent - London borough of Merton - min. £50,000p/a

The borough Council for Merton currently has an opening for a Quality Assurance Manager for their Children's Services. They are looking for someone with a keen eye for detail, who is already experienced in this field. You will be undertaking Quality Assurance duties, including auditing, and targeting specific areas of improvement for the service.

Benefits of this QA Managerial role:

  • Highly visible and committed senior and strong front line managers
  • 26 days annual leave, rising to 31 days with five years continuous local government service
  • £963 car allowance p/a
  • Local government pension scheme
  • An extensive professional development programme and purposeful career pathways
  • A wider programme to support your wellbeing
  • Highly competitive pay rates and generous annual leave entitlement

As a Quality Assurance Manager, you will be required to:

  • Have knowledge and experience of QA auditing and improvement of a service
  • Take the lead responsibility for the collection, analysis and interpretation of all audit and quality assurance management information and its publication/dissemination to relevant audiences
  • Ensure that the monthly Case Audit by Managers is carried out
  • Support the Service Manager QA & PD in scrutinising management information and identify, in conjunction with senior managers, areas of shortfall and excellence in service delivery
  • Identify any necessary changes in policy and practice
  • Understand the impact of Merton's learning and improvement work through the involvement of service users, including carers and minority ethnic groups, in feedback and audit processes, ensuring that families are able to participate
  • Support managers to fully disseminate audit findings within the staff group
  • Act as an expert adviser and lead on improvement activity, supporting operational managers and practitioners in identifying and learning from  areas of good practice
  • Undertake and support learning from complex case reviews

Essential requirements:

  • To have undertaken this role at a senior level 
  • Have experience of systemic approach to QA
  • HCPC registration
  • To be a qualified social worker

For more information please contact

Contact Details:
Tel: 02070466215
Contact: Nina Brun

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