“I have been with Liquid for over seven months after spending ten years with as a permanent member of council staff. Like most people, I had anxieties of leaving a secure job and joining an agency. I was recommended my consultant by a colleague who trusted his judgement. The initial transition was a positive experience and this was solely down to him.
“My consultant is not just your typical consultant – he values the social workers he has on his books. He goes out of his way to ensure they are happy in the job. He ensures they are protected and will do anything he can to improve this experience.
“Initially, my consultant got me several interviews and talked me through each one and supported me prior to the interview and after. He went out of his way and gave me useful interview tips, which helped when I landed a successful placement.
"He has matched me to a placement that I enjoyed, and always ensures that I continue to enjoy this experience, ringing me regularly. He wanted to find the right placement and had full knowledge from previous workers about the authority and attempted to match the right placement to both my personality and my experience – which he did!
“He is very professional in his approach, but what I find most important with my consultant is his honesty and integrity. He is fully aware of his own expectations and understands that there are clear limitations when dealing with particular individuals.
"However I have always found him to be honest – if he can’t achieve something, he will say. To me this is vital in ensuring that I trust him and Liquid as a whole. However, my consultant has never let me down – he will pull out all the stops and I would never recommend him if I didn't trust him.
“He isn't always available when I call and I appreciate he doesn't just have me to deal with, however my consultant always calls me back, sometimes outside of his normal hours. He goes above and beyond what a consultant should do, ensuring that he brings a personal touch to every individual he works with.
“I can’t ever see myself going to join another agency, the service i receive from my consultant is fantastic. I have recommended several people to Liquid and I am confident that the service I receive from my consultant will also be received by them too.
“I value my consultant and the service he provides, as without him, I believe I would still be in a job where I was undervalued. He is an asset and I will continue to recommend him.”
Gina - Social Worker, Care Management Team