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Contact Team Manager

Contact Team Manager – Adult Services – Central London – Salary up to £56,000

Liquid Personnel are looking for an experienced social worker with management experience to provide leadership, management and professional guidance to the Contact Team of a busy service in the heart of London.


  • Family friendly contractual policy with flexible and hybrid working options
  • 28 days annual leave rising to 36 with continuous service
  • Travel schemes including: cycle loans, season ticket loans, essential user parking permits and access to pooled Oyster cards
  • Opportunities to learn and develop knowledge and leadership skills
  • Excellent Transport links
  • Access to free swim and gym usage in the borough
  • Occupational health service
  • A culture of innovation and a ‘can do’ approach to problem solving

What can you expect from this role?

  • You will provide operational management and leadership to an inter-professional team, including deputising in the absence of the Service manager
  • You will lead the team on meeting performance indicators, targets and standards by ensuring the effective management of the referral, allocation and assessment process
  • You will collaborate on the development of practice, local procedures and policy and specifically the professional development of the team
  • You will deliver effective professional leadership, supervision, mentoring and coaching to enhance the quality of practice, undertaking performance appraisals and investigate complaints
  • You will work in partnership with the service manager in budget management including the planning and monitoring of expenditure to enable the service to respond to changing demands

Is this role for you?

  • You must be a registered Social Worker with evidence of continued professional development
  • You will have knowledge of current and proposed legislation, policy and guidance in relation to adults, including safeguarding, mental capacity and deprivation of liberty
  • You should have knowledge of current issues in Social Care practice
  • You will be expected to have knowledge of the principles of equal opportunities, anti-discriminatory and anti-oppressive practice in assessment and the provision of services
  • You must have experience of effectively managing complex, high-risk or high profile cases, including undertaking safeguarding adult’s investigations, mental capacity and deprivation of liberty

You must be Social Work England registered. If this is the role for you then contact Luke Burgess on or call 020 3319 3159
We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List

Contact Team Manager

Job details
Sector: Childrens Social Work
Location: Southall
Salary: £48,000 - £56,000 pa
Type: Permanent